We are committed to ensuring the quality and reliability of the products we provide. This Warranty Policy outlines our approach to warranty coverage.
1.0 Manufacturer’s Warranty
1.1 All products sold by Innovative Pump Technologies are covered by the manufacturer’s warranty. The terms and conditions of the warranty, including coverage periods and limitations, are determined by the product’s manufacturer.
1.2 We recommend that you review the manufacturer’s warranty documentation included with your product for specific details about your warranty coverage.
2.0 How to Access Warranty Service
2.1 To initiate a warranty claim, please call us to begin the process of a claim.
2.2 In many cases, warranty service is handled directly by the manufacturer. Contact information for warranty service is typically included in the product’s documentation or on the manufacturer’s website.
2.3 If you require assistance in contacting the manufacturer or need additional support, our customer service team is here to help. We will do our very best to help you through the process. You can reach us at:
Email: info@inovativepumptechnologies.com
Phone: (417) 848-6990
3.0 Limitations and Exclusions
3.1 Innovative Pump Technologies does not provide additional warranties beyond those offered by the manufacturer.
3.2 Warranty claims may be denied if the product has been:
- Misused, modified, or improperly installed.
- Damaged due to accidents, negligence, or unauthorized repairs.
4.0 Additional Information
4.1 Retain your proof of purchase and any warranty documentation provided at the time of purchase, as these may be required to process warranty claims.
4.2 If you have questions about the warranty coverage for a specific product, please contact our customer service team for guidance.